A primary concern for most customers in search of an anti-bot product is how to keep false positives in check. A seamless experience is expected when using any application. The anti-bot product cannot negatively affect the user experience (UX). CAPTCHA/Block is one of the more common mitigation options anti-bot vendors provide. However, it often negatively affects UX, leading to a drop in traffic from authentic, legitimate users. That’s why it’s critically important to manage false positives. Being able to do it successfully is a key differentiator for bot management vendors.