The Google Chrome Fatal Error Scam Popup is a web browser advertisement shown by scammy remote tech support companies or unwanted software developers that try to scare visitors into thinking that the advertisement is a crash screen from Google Chrome. This scam then then displays numerous popups and messages that pretend to be an error code displayed by Chrome and then prompts you to call the listed remote support number in order to receive help.
When the Google Chrome Fatal Error Tech Support Scam is displayed in your browser it will display alerts similar to the following:
Google Chrome Fatal Error!
Please contact the Help Desk!
Press ESC to Exit.
Error code: m
Please call 800-337-3219 for immediate assistance.
Do not restart or set the recovery options in the system control panel or the /CRASHDEBUG system start option. If this message reappears, contact your system administrator or technical support 800-337-3219.
Please call 800 337-3219 for immediate assistance.
Error code: m
Once again, this is just a fake message and your computer is not crashing, Chrome does not have an error, and the site has no idea what is installed on your computer. This is just a scam to try and scare you into thinking there is something wrong so that you call the remote tech support number. At this same time, for those who have never seen a message like this, it can be quite alarming as these scams make it difficult to close browser tabs or the browser itself.
Thankfully, almost all browser based scams can be closed by simply opening Windows Task Manager and ending the browser process. It is important, though, that if you end the browser process that you do not open previously closed sites if prompted by the browser.
On the other hand, if you are constantly seeing these types of scams, or these pages are opening by themselves, then it may be possible that you are infected with an adware or other unwanted program that are displaying them. Once again, do not worry as it is quite easy to remove these infections if you follow the guide below.
Why am I Seeing the Google Chrome Fatal Error Scam Popup?
The Google Chrome Fatal Error Scam popup is shown through advertisements that redirect you to sites that display this scam. These advertisements can be displayed by installed adware programs or through less than reputable sites that are displaying them to generate advertising revenue.
For the most part, if you see a browser based scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like “Google Chrome Fatal Error”, then you should scan your computer for adware and remove anything that is found. Last, but not least, if you have call this remote support number and purchase any services or software, you should contact your credit card company and immediately dispute the charges as a scam.
Your computer should now be free of the Google Chrome Fatal Error Popup Tech Support Scam program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below: