The Excessive Popup Ads or Security Issues Alert is an web browser tech support scam that displays an alert that states it has detected exceesive popup ads or security issues in Windows. It then prompts you to call a remote support number for help. As this is a scam, you should not call the listed phone number.
When the Excessive Popup Ads or Security Issues Alert is displayed in your browser it will display an alert that contains text similar to the following:
We have noticed excessive POPUP ADS or SECURITY ISSUES on your Windows 7 computer!
It cold be because of a possible MALWARE or SPYWARE download.
CALL CERTIFIED MICROSOFT SUPPORT: 1 (833) 778-8648 (Toll Free) NOW
You are near Deer Park and we have recorded your IP address xx.xx.xx.xx.
Please note your CASE ID is:
HIGHLY RECOMMENDED SUPPORT CALL
Once again, this is just a fake a alert and the page does not know if you have popup ads or security problems, does not know what is running on your computer, and is just trying to trick you into calling the phone number. At this same time, for those who have never seen a message like this, they can be quite alarming as these scams make it difficult to close browser tabs or the browser itself.
Thankfully, almost all browser based tech support scams can be closed by simply opening Windows Task Manager and ending the browser process. It is important, though, that if you end the browser process that you do not reopen previously closed sites if prompted by the browser when you start it again.
On the other hand, if you are constantly seeing these types of tech support scams, or these pages are opening by themselves, then it may be possible that you are infected with an adware or other unwanted program that are displaying them. Once again, do not worry as it is quite easy to remove these infections if you follow the guide below.
Why am I Seeing the Excessive Popup Ads or Security Issues Alert?
The Excessive Popup Ads or Security Issues Alert is shown through advertisements that redirect you to sites that display this scam. These advertisements can be displayed by installed adware programs or through less than reputable sites that are displaying them to generate advertising revenue.
For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like “Excessive Popup Ads or Security Issues Alert”, then you should scan your computer for adware and remove anything that is found.
Your computer should now be free of the Excessive Popup Ads or Security Issues Alert program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below: