The Access To Your Computer Has Been Restricted Popup is a browser based tech support scam that tries to scare visitors into thinking that their computer has been restricted due to the detection of a virus or spyware infection. This scam then tells the visitor to call the listed number in order to receive support. It is important to understand that if you see this alert in a web browser, then your computer is fine! This is just an advertisement and you should not call the number or purchase any services from them.
When the Access To Your Computer Has Been Restricted Tech Support Scam is displayed in your browser it will display an alert that states:
** ACCESS TO YOUR COMPUTER HAS BEEN RESTRICTED **
Error # 3658d5546db22ca
Please call us immediately at: 888-308-8197
Please do not ignore this safety alert. If you close this page before calling us, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a spyware and a virus. Our systems detected that the following information is compromised…
> Facebook Login
> Credit Card Number
> Email Account Login
> Photos stored on this computer
You must call us immediately so that our engineers can walk you through the removal process over the phone. A certified Windows Support agent is standing by for your call right now.
Toll Free: 888-308-8197
Once again, this is just a fake message and your computer is not infected, your access has not been restricted, and the site you are visiting has no idea what is happening on your computer. This is just a scam to try and scare you into calling the listed number. At this same time, for those who have never seen a message like this, it can be quite alarming as these scams make it difficult to close browser tabs or the browser itself.
Thankfully, almost all browser based tech support scams can be closed by simply opening Windows Task Manager and ending the browser process. It is important, though, that if you end the browser process that you do not reopen previously closed sites if prompted by the browser when you start it again.
On the other hand, if you are constantly seeing these types of tech support scams, or these pages are opening by themselves, then it may be possible that you are infected with an adware or other unwanted program that are displaying them. Once again, do not worry as it is quite easy to remove these infections if you follow the guide below.
Why am I Seeing the Access To Your Computer Has Been Restricted Popup ?
The Access To Your Computer Has Been Restricted Tech Support Scam is shown through advertisements that redirect you to sites that display this scam. These advertisements can be displayed by installed adware programs or through less than reputable sites that are displaying them to generate advertising revenue.
For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing popups with alerts like “Access To Your Computer Has Been Restricted “, then you should scan your computer for adware and remove anything that is found. Last, but not least, if you have contacted the listed phone number and purchased any services from them, you should contact your credit card company and immediately dispute the charges as a scam.
Your computer should now be free of the Access To Your Computer Has Been Restricted Popup program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below: